Reporting Fraud
E-mail and online fraud
If you suspect you've received a fraudulent e-mail, forward it to us immediately
at
abuse@UnitedCapitalMortgage.net. This e-mail
address is able to handle only messages related to suspected e-mail fraud.
Please do not use this e-mail address to send us general questions about your
online submissions. If you have general questions, please go to contact us.
If you are uncomfortable forwarding the e-mail, you may fax the
information to 216-373-2028. Please be sure to write down the title of the
e-mail, the sender and names of any attachments.
Identity theft
If you suspect that someone has gained access to important personal information
and may use that information for illegal purposes contact the Federal Trade
Commission (FTC). They provide a variety of useful information and resources
related to identity theft, including an ID Theft Affidavit for disputing accounts
opened in your name without your authorization. Visit the FTC ID Theft Web site.
Alerting a credit bureau
If you suspect you might be a victim of identity theft, contact any of the three
major credit bureaus to place a fraud alert on your credit file. You also can
order a credit report to identify any unauthorized activity.
- Equifax 1.800.525.6285
- Experian 1.888.397.3742
- Trans Union 1.800.680.7289
How we may share information
UnitedCapitalMortgage does not sell or share customer information collected from our
Web site with lenders outside UnitedCapitalMortgage who may want to offer you their
own products and services. We may share customer information within our family
of companies. In addition, we may share customer information we collect from
you online with companies that work for us. All companies that act on our
behalf are contractually obligated to keep the information we provide to them
confidential and to use the customer information we share only to provide the
services we ask them to perform for you and us.
Our Lenders do Business in Accordance with Federal Fair Lending Laws
UNDER THE FEDERAL FAIR HOUSING ACT, IT IS ILLEGAL, ON THE BASIS OF RACE,
COLOR, NATIONAL ORIGIN, RELIGION, SEX, HANDICAP, OR FAMILIAL STATUS
(HAVING CHILDREN UNDER THE AGE OF 18), TO:
Deny a loan for the purpose of purchasing, constructing, improving, repairing,
or maintaining a dwelling, or to deny any loan secured by a dwelling; or
Discriminate in fixing the amount, interest rate, duration, application
procedures, or other terms or conditions of such a loan, or in appraising property.
IF YOU BELIEVE YOU HAVE BEEN DISCRIMINATED AGAINST, YOU SHOULD SEND A
COMPLAINT TO:
Assistant Secretary for Fair Housing and Equal Opportunity
Department of Housing and Urban Development
Washington, DC 20410
For processing under the Federal Fair Housing Act
AND TO
Office of the Comptroller of the Currency
Customer Assistance Unit
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
UNDER THE EQUAL CREDIT OPPORTUNITY ACT, IT IS ILLEGAL TO DISCRIMINATE IN
ANY CREDIT TRANSACTION:
- On the basis of race, color, national origin, religion,
sex, marital status, or age;
- Because income is from public assistance; or
- Because a right has been exercised under the Consumer
Credit Protection Act.
IF YOU BELIEVE YOU HAVE BEEN DISCRIMINATED AGAINST, YOU SHOULD SEND
A COMPLAINT TO:
Office of the Comptroller of the Currency
Customer Assistance Unit
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
